Terms and conditions
1. Start placing orders after receiving the materials. The purchase date is usually 14-21 days. Sometimes, it may take longer to receive materials. For example, in the case of temporarily out of stock kits and new releases. It is the buyer’s responsibility to check for any delays before ordering.
2. Due to the nature and complexity of this technique, please wait up to 32 weeks to create your baby. You can guarantee delivery of your baby within 16 weeks according to the requirements of the baby designer, or reduce it after receipt (from the date of delivery of the materials) (requires the order number and the order confirmation email to provide). But, remember, the babies who spend more time on my table are always the most detailed. Your baby is also an investment of mine, and I hope it is as perfect as possible. Patience is required when ordering handmade products!
3. These dolls are handmade artworks. Minor changes and tiny flaws are normal and inherent in all handmade products, so they are not considered defects. In order to ensure that the baby does not have any nuances or natural changes, you must choose a baby made instead of an artist made. Please remember that the dolls made are not reborn, and are not as real in appearance as real reborn babies. They look like beautiful dolls, but not exactly like a real baby. Any customized dolls are non-refundable, non-cancellable and non-returnable.
4. Report your transaction as an unreceived item. We will immediately shipped incomplete items. Please be patient and communicate with me directly about your order. Once the project has not received the report has been published, it is not available. Your incomplete doll must be sent at that time.
5. There is no cancellation of any order. All sales are final. If you accidentally ordered the wrong baby, as long as these materials are not ordered, I can replace the kit for you for free. If materials have already been ordered, the kit can be replaced at the material cost.