FAQS

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Only the baby with a full silicone body could be immersed into the water and play with your lovely child.

Baby with cloth body could not be put into water

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The arms and legs of the reborn dolls can be moved up and down.

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Log in our website and register, then you can always get latest discount via E-mail.

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Your doll is made from luxurious vinyl. Unfortunately, certain dyed fabrics can transfer color to your dollā€™s skin. Make sure that any clothing that did not come with the doll is pre-washed to avoid transferring dyes to your dollā€™s skin. You may also want to avoid dark-toned clothing the, specially light skin tones to prevent this problem.

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The dolls pictured on our website are made directly from the artistā€™s sculpt. Some changes may occur between this version and the manufactured version. We strive for the highest quality and standards for each and every doll we produce.

If for any reason you are not happy with your doll, please emailĀ [email protected]Ā so that we can resolve the issue.

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We have a guide to assist you in caring for your doll.

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Yes! We use standard SSL encryption for all transactions so you are assured that any information you send us is encrypted even before it are sent.

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The ā€œChild Houseā€ guarantees your 100% satisfaction. We are confident that you will be delighted with your purchase for your doll collection. We will gladly take it back within 30 days for a full refund of the purchase price. Our goal is not only to help you build your doll collection at an affordable price but to give you a doll with lasting value and quality that will be yours to enjoy for years to come. Order your doll today with the confidence that you will receive a beautifully crafted doll that has passed our meticulous standards and yours.

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It really happens that some customers cannot receive the confirmation letter. The undelivered mail returned to the sender for some unknown reason.

Email us with the email address or name when you order. We will get back to you as soon as possible.

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This depends on where you are located. The shipping time to US is about 7-15 working days and to other areas is about 10-20 working days.

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WeĀ makeĀ yourĀ rebornĀ dollĀ afterĀ youĀ orderedĀ toĀ makeĀ sureĀ everyĀ detail.
The painting time is about 2-5 days.
Then we will ship it. Once it has shipped, we will send you an email.

Noticeļ¼šShipping on part of countries and regions will be delayed due to the current situation of Coronavirus.

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After shipping out, customers will receive a shipping confirmation E-mail, with tracking number included.

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Only the baby with a full silicone body could be immersed into the water and play with your lovely child.

Baby with cloth body could not be put into water

Hits: 0

The arms and legs of the reborn dolls can be moved up and down.

Hits: 0

Your doll is made from luxurious vinyl. Unfortunately, certain dyed fabrics can transfer color to your dollā€™s skin. Make sure that any clothing that did not come with the doll is pre-washed to avoid transferring dyes to your dollā€™s skin. You may also want to avoid dark-toned clothing the, specially light skin tones to prevent this problem.

Hits: 0

The dolls pictured on our website are made directly from the artistā€™s sculpt. Some changes may occur between this version and the manufactured version. We strive for the highest quality and standards for each and every doll we produce.

If for any reason you are not happy with your doll, please emailĀ [email protected]Ā so that we can resolve the issue.

Hits: 0

Log in our website and register, then you can always get latest discount via E-mail.

Hits: 0

Yes! We use standard SSL encryption for all transactions so you are assured that any information you send us is encrypted even before it are sent.

Hits: 0

It really happens that some customers cannot receive the confirmation letter. The undelivered mail returned to the sender for some unknown reason.

Email us with the email address or name when you order. We will get back to you as soon as possible.

Hits: 0

After shipping out, customers will receive a shipping confirmation E-mail, with tracking number included.

Hits: 0

We have a guide to assist you in caring for your doll.

Hits: 0

The ā€œChild Houseā€ guarantees your 100% satisfaction. We are confident that you will be delighted with your purchase for your doll collection. We will gladly take it back within 30 days for a full refund of the purchase price. Our goal is not only to help you build your doll collection at an affordable price but to give you a doll with lasting value and quality that will be yours to enjoy for years to come. Order your doll today with the confidence that you will receive a beautifully crafted doll that has passed our meticulous standards and yours.

Hits: 0

This depends on where you are located. The shipping time to US is about 7-15 working days and to other areas is about 10-20 working days.

Hits: 0

WeĀ makeĀ yourĀ rebornĀ dollĀ afterĀ youĀ orderedĀ toĀ makeĀ sureĀ everyĀ detail.
The painting time is about 2-5 days.
Then we will ship it. Once it has shipped, we will send you an email.

Noticeļ¼šShipping on part of countries and regions will be delayed due to the current situation of Coronavirus.

Hits: 0

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